{"id":3,"date":"2023-10-10T00:40:45","date_gmt":"2023-10-10T00:40:45","guid":{"rendered":"https:\/\/groupeafer.com\/?page_id=3"},"modified":"2026-01-09T13:53:55","modified_gmt":"2026-01-09T13:53:55","slug":"politique-de-confidentialite","status":"publish","type":"page","link":"https:\/\/groupeafer.com\/en\/politique-de-confidentialite\/","title":{"rendered":"Termes et Conditions + Politique de confidentialit\u00e9"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3\" class=\"elementor elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d59ba46 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d59ba46\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2b791da\" data-id=\"2b791da\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a0e3f76 elementor-widget elementor-widget-text-editor\" data-id=\"a0e3f76\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.17.0 - 25-10-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>English version at the bottom.<\/p>\n<h2 class=\"western\">NOUS GARANTISSONS LA CONFIDENTIALIT\u00c9 DE VOS INFORMATIONS PERSONNELLES<\/h2>\n<p>Chez Le Groupe AFER Lt\u00e9e, nous nous engageons \u00e0 pr\u00e9server la confidentialit\u00e9 de vos renseignements personnels et \u00e0 les traiter en conformit\u00e9 avec la loi et le respect de votre vie priv\u00e9e. La protection de vos donn\u00e9es personnelles rev\u00eat une importance cruciale pour nous. Les membres de notre cabinet sont tenus \u00e0 une obligation de confidentialit\u00e9 en vertu de leur code de d\u00e9ontologie. Nous nous effor\u00e7ons de fournir un service de qualit\u00e9 sup\u00e9rieure.<\/p>\n<h3 class=\"western\">Quatre principes nous guident :<\/h3>\n<p>\u2022 Se concentrer sur l&rsquo;essentiel : Collecter, utiliser et divulguer uniquement ce qui est n\u00e9cessaire.<\/p>\n<p>\u2022 Faire preuve de transparence : \u00catre transparent envers vous tout au long de notre relation.<\/p>\n<p>\u2022 Obtenir votre consentement : Avant de collecter, d&rsquo;utiliser ou de divulguer vos renseignements personnels.<\/p>\n<p>\u2022 Prot\u00e9ger la confidentialit\u00e9 de vos informations : Mettre en place des mesures de s\u00e9curit\u00e9 robustes.<\/p>\n<h3 class=\"western\">QU&rsquo;EST-CE QUE NOUS COLLECTONS COMME RENSEIGNEMENTS PERSONNELS ?<\/h3>\n<p>Nous nous limitons \u00e0 l&rsquo;essentiel. Nous collectons les renseignements personnels n\u00e9cessaires aux fins \u00e9num\u00e9r\u00e9es dans cette politique.<\/p>\n<p>Nous consid\u00e9rons comme \u00ab\u00a0renseignements personnels\u00a0\u00bb toute information vous concernant permettant une identification directe ou indirecte (par exemple, en association avec d&rsquo;autres informations).<\/p>\n<h3 class=\"western\">Voici des exemples de ce que nous pouvons collecter, utiliser ou divulguer :<\/h3>\n<p>\u2022 Nom, adresse et num\u00e9ro de t\u00e9l\u00e9phone ;<\/p>\n<p>\u2022 Date de naissance, \u00e9tat civil et matrimonial ;<\/p>\n<p>\u2022 Cote de cr\u00e9dit et historique de paiement ;<\/p>\n<p>\u2022 Num\u00e9ro d&rsquo;assurance sociale (\u00ab NAS \u00bb) ;<\/p>\n<p>\u2022 Exp\u00e9rience ant\u00e9rieure en assurance, y compris l&rsquo;historique des r\u00e9clamations ;<\/p>\n<p>\u2022 Num\u00e9ro de permis de conduire, num\u00e9ro d&rsquo;identification du v\u00e9hicule (VIN) et dossier de conduite ;<\/p>\n<p>\u2022 Informations bancaires et informations de carte de cr\u00e9dit ;<\/p>\n<p>\u2022 Informations m\u00e9dicales ;<\/p>\n<p>\u2022 Informations sur l&#8217;emploi et les revenus.<\/p>\n<h3 class=\"western\">COLLECTE ET UTILISATION DES INFORMATIONS<\/h3>\n<p>Les renseignements personnels recueillis par le Groupe AFER sont confidentiels ; seul le personnel autoris\u00e9 \u00e0 r\u00e9pondre aux demandes y a acc\u00e8s. Le dossier client ne contient que les informations essentielles n\u00e9cessaires pour :<\/p>\n<p>\u2022 Effectuer \u00e0 tout moment une analyse compl\u00e8te des besoins du client ou du prospect ;<\/p>\n<p>\u2022 \u00c9mettre un devis pour le(s) produit(s) ou service(s) demand\u00e9(s) ;<\/p>\n<p>\u2022 \u00c9tablir une police d&rsquo;assurance si n\u00e9cessaire.<\/p>\n<p>Des informations anonymes et confidentielles sont recueillies via Google Analytics pour analyser le trafic sur notre site Internet (groupeafer.com). AFER utilise ces donn\u00e9es uniquement dans le but d&rsquo;am\u00e9liorer la qualit\u00e9 des services et des informations propos\u00e9s sur le site Internet.<\/p>\n<h3 class=\"western\">EXIGENCE D&rsquo;EXACTITUDE<\/h3>\n<p>Nous faisons le n\u00e9cessaire pour que les informations contenues dans nos dossiers soient exactes, compl\u00e8tes et \u00e0 jour. Si vous souhaitez v\u00e9rifier l&rsquo;exactitude ou apporter des modifications \u00e0 vos renseignements personnels, vous pouvez contacter le d\u00e9l\u00e9gu\u00e9 \u00e0 la protection des renseignements personnels dont les coordonn\u00e9es sont indiqu\u00e9es ci-dessous (au bas).<\/p>\n<p>Si un responsable constate une erreur dans le dossier, malgr\u00e9 toute l&rsquo;attention que nous y pr\u00eatons, nous la corrigerons dans les plus brefs d\u00e9lais et en informerons la personne concern\u00e9e.<\/p>\n<h3 class=\"western\">CONSENTEMENT DU CLIENT<\/h3>\n<p>Aucune information n&rsquo;est collect\u00e9e par Le Groupe AFER sans votre consentement. Le consentement peut \u00eatre donn\u00e9 oralement en personne ou par t\u00e9l\u00e9phone, ou sous forme \u00e9crite (formulaire de consentement, formulaire de candidature, lettre, courriel, etc.).<\/p>\n<p>Le Groupe AFER consid\u00e8re que votre consentement \u00e0 la collecte, \u00e0 l&rsquo;utilisation et \u00e0 la divulgation \u00e0 des tiers tels que les assureurs nous est express\u00e9ment donn\u00e9 lorsque vous nous communiquez des Renseignements Personnels destin\u00e9s \u00e0 nous permettre de vous fournir un produit ou un service. Les entit\u00e9s qui fournissent des renseignements personnels sur leurs employ\u00e9s au Groupe AFER sont responsables d&rsquo;obtenir leur consentement pr\u00e9alable.<\/p>\n<p>Lorsque vous nous contactez par t\u00e9l\u00e9phone pour analyser vos besoins :<\/p>\n<p>\u2022 Il est entendu que vous nous donnez votre consentement et que vous avez obtenu le consentement de toutes les personnes int\u00e9ress\u00e9es par notre devis ou le contrat d&rsquo;assurance qui peut les concerner ;<\/p>\n<p>\u2022 Si la soumission ou le contrat d&rsquo;assurance concerne une autre personne que vous, le courtier veillera \u00e0 obtenir le consentement directement de la personne concern\u00e9e, le tout conform\u00e9ment \u00e0 la Loi sur la protection des renseignements personnels dans le secteur priv\u00e9 ;<\/p>\n<p>\u2022 Lorsque vous remplissez un formulaire de soumission en ligne via groupeafer.com : Vous consentez automatiquement \u00e0 ce que le Groupe AFER utilise ces renseignements personnels pour analyser vos besoins et \u00e9tablir un devis pour le produit demand\u00e9 ;<\/p>\n<p>\u2022 Vous autorisez un courtier du Groupe AFER \u00e0 communiquer avec vous par t\u00e9l\u00e9phone, courriel ou autre moyen afin de discuter de votre dossier, vous fournir le devis demand\u00e9 et promouvoir les produits et services d&rsquo;AFER ;<\/p>\n<p>\u2022 Vous comprenez que l&rsquo;utilisation de votre adresse email se fera toujours dans le but de r\u00e9pondre \u00e0 votre demande et de bien vous servir ;<\/p>\n<p>\u2022 Vous pouvez contacter l&rsquo;un de nos repr\u00e9sentants (courtiers) \u00e0 tout moment pour confirmer ou retirer votre consentement pour les utilisations ult\u00e9rieures de votre adresse email.<\/p>\n<h3 class=\"western\">COMMENT RETIRER VOTRE CONSENTEMENT<\/h3>\n<p>Sous r\u00e9serve de certaines restrictions l\u00e9gales ou contractuelles, vous pouvez retirer votre consentement \u00e0 tout moment en soumettant une demande \u00e9crite \u00e0 notre d\u00e9l\u00e9gu\u00e9 \u00e0 la protection des renseignements personnels \u00e0 l&rsquo;adresse ci-dessous. Dans certains cas, refuser de fournir certaines informations personnelles ou retirer votre consentement peut nous emp\u00eacher d&rsquo;obtenir une couverture d&rsquo;assurance ou d&rsquo;autres produits, services ou informations.<\/p>\n<p>Sauf si vous retirez votre consentement, celui-ci sera consid\u00e9r\u00e9 comme valable pour la dur\u00e9e n\u00e9cessaire \u00e0 la r\u00e9alisation des finalit\u00e9s pour lesquelles vos renseignements ont \u00e9t\u00e9 collect\u00e9s, m\u00eame si vous cessez d&rsquo;\u00eatre client du Groupe AFER Lt\u00e9e.<\/p>\n<h3 class=\"western\">MESURES DE S\u00c9CURIT\u00c9<\/h3>\n<p>Le Groupe AFER Lt\u00e9e. met en place des normes et des proc\u00e9dures de s\u00e9curit\u00e9 rigoureuses pour garantir la protection de toutes les informations personnelles sous son contr\u00f4le contre tout acc\u00e8s et utilisation non autoris\u00e9s. Ces mesures incluent des aspects physiques tels que la restriction de l&rsquo;acc\u00e8s \u00e0 nos locaux, l&rsquo;utilisation de services de d\u00e9chiquetage s\u00e9curis\u00e9, et l&rsquo;application de contr\u00f4les stricts pour limiter et surveiller l&rsquo;acc\u00e8s des employ\u00e9s \u00e0 nos installations. Nous sensibilisons \u00e9galement nos employ\u00e9s \u00e0 l&rsquo;importance de la confidentialit\u00e9 \u00e0 travers des proc\u00e9dures internes et des programmes de formation.<\/p>\n<p>Le Groupe AFER Lt\u00e9e utilise des mesures technologiques telles que le cryptage, les mots de passe, les pare-feu, et d&rsquo;autres m\u00e9canismes de protection des donn\u00e9es pour assurer la s\u00e9curit\u00e9 des informations personnelles sous notre responsabilit\u00e9.<\/p>\n<h3 class=\"western\">QUESTIONS ET PR\u00c9OCCUPATIONS<\/h3>\n<p>Si vous avez des interrogations ou des inqui\u00e9tudes concernant vos informations personnelles ou cette politique de confidentialit\u00e9, n&rsquo;h\u00e9sitez pas \u00e0 contacter notre responsable de la confidentialit\u00e9 aux coordonn\u00e9es ci-dessous :<\/p>\n<h3 class=\"western\">Responsable de la protection des renseignements personnels\u00a0:<\/h3>\n<p>Mme Louise Beaudet<\/p>\n<p>Vice-pr\u00e9sidente<\/p>\n<p>Le Groupe AFER Lt\u00e9e<\/p>\n<p>806 \u2013 276 Saint-Jacques<\/p>\n<p>Montr\u00e9al, Qu\u00e9bec J2Y 1N3<\/p>\n<p>T\u00e9l\u00e9phone : 514 510-6661<\/p>\n<p>Sans frais : 1 877 715-6661<\/p>\n<p>T\u00e9l\u00e9copieur : 514 657-4245<\/p>\n<p>lbeaudet@groupeafer.com<\/p>\n<h2 align=\"center\">CONTACTEZ-NOUS POUR PROT\u00c9GER VOTRE R\u00caVE ET VOTRE AMBITION<\/h2>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4a029 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4a029\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2f412d7d\" data-id=\"2f412d7d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-46181992 elementor-widget elementor-widget-text-editor\" data-id=\"46181992\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<!-- wp:heading -->\n<p class=\"western\" lang=\"en-CA\"><span style=\"color: #404040;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: 300%;\"><b>Confidentiality and protection of personal information policy<\/b><\/span><\/span><\/span><\/p>\n<p class=\"western\" lang=\"en-CA\" align=\"center\"><br \/><br \/><\/p>\n<p class=\"western\" lang=\"en-CA\" align=\"center\"><span style=\"color: #001e45;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: 300%;\">WE PROTECT YOUR PERSONAL INFORMATION<\/span><\/span><\/span><\/p>\n<p class=\"western\" lang=\"en-CA\" align=\"justify\"><span style=\"color: #404040;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: medium;\">WE PROTECT YOUR PERSONAL INFORMATION<\/span><\/span><\/span><\/p>\n<p class=\"western\" lang=\"en-CA\" align=\"justify\"><span style=\"color: #404040;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: medium;\">At Le Groupe AFER Lt\u00e9e, we are committed to protect the confidentiality of your personal information and treating it with respect for the law and your privacy. The protection of your personal information is of major importance to us. Firm representatives have an obligation of confidentiality under their code of ethics. We are committed to provide superior service.<\/span><\/span><\/span><\/p>\n<p class=\"western\" lang=\"en-CA\" align=\"justify\"><span style=\"color: #404040;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: medium;\">4 principles guide us:<\/span><\/span><\/span><\/p>\n<p class=\"western\" lang=\"en-CA\" align=\"justify\"><span style=\"color: #404040;\">\u2022 <\/span><span style=\"color: #404040;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: medium;\"><b>Limit ourselves to the essentials<\/b><\/span><\/span><\/span><span style=\"color: #404040;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: medium;\">. Collect, use and communicate only what is necessary.<\/span><\/span><\/span><\/p>\n<p class=\"western\" lang=\"en-CA\" align=\"justify\"><span style=\"color: #404040;\">\u2022 <\/span><span style=\"color: #404040;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: medium;\"><b>Demonstrate transparency<\/b><\/span><\/span><\/span><span style=\"color: #404040;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: medium;\">. Towards you, throughout our relationship.<\/span><\/span><\/span><\/p>\n<p class=\"western\" lang=\"en-CA\" align=\"justify\"><span style=\"color: #404040;\">\u2022 <\/span><span style=\"color: #404040;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: medium;\"><b>Obtain your consent<\/b><\/span><\/span><\/span><span style=\"color: #404040;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: medium;\">. Before collecting, using or disclosing your personal information.<\/span><\/span><\/span><\/p>\n<p class=\"western\" lang=\"en-CA\" align=\"justify\"><span style=\"color: #404040;\">\u2022 <\/span><span style=\"color: #404040;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: medium;\"><b>Protect the confidentiality of your information<\/b><\/span><\/span><\/span><span style=\"color: #404040;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: medium;\">. With robust security measures.<\/span><\/span><\/span><\/p>\n<p class=\"western\" lang=\"en-CA\" align=\"justify\"><br \/><br \/><\/p>\n<p class=\"western\" lang=\"en-CA\" align=\"center\"><span style=\"color: #001e45;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: 300%;\">WHAT PERSONAL INFORMATION DO WE COLLECT<\/span><\/span><\/span><\/p>\n<p class=\"western\" lang=\"en-CA\" align=\"justify\"><span style=\"color: #404040;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: medium;\">We limit ourselves to the essentials. We collect personal information necessary for the purposes listed in this policy.<\/span><\/span><\/span><\/p>\n<p class=\"western\" lang=\"en-CA\" align=\"justify\"><span style=\"color: #404040;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: medium;\">We consider \u201cpersonal information\u201d to be any information that concerns you and that allows you to be identified directly or indirectly (for example, by association with other information).<\/span><\/span><\/span><\/p>\n<p class=\"western\" lang=\"en-CA\" align=\"justify\"><span style=\"color: #404040;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: medium;\">The following are examples of what we may collect, use or disclose.<\/span><\/span><\/span><\/p>\n<ul>\n<li>\n<p lang=\"en-CA\" align=\"justify\"><span style=\"color: #404040;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: medium;\">Name, address and telephone number;<\/span><\/span><\/span><\/p>\n<\/li>\n<li>\n<p lang=\"en-CA\" align=\"justify\"><span style=\"color: #404040;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: medium;\">Date of birth, civil and marital status;<\/span><\/span><\/span><\/p>\n<\/li>\n<li>\n<p lang=\"en-CA\" align=\"justify\"><span style=\"color: #404040;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: medium;\">Credit rating and payment history;<\/span><\/span><\/span><\/p>\n<\/li>\n<li>\n<p lang=\"en-CA\" align=\"justify\"><span style=\"color: #404040;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: medium;\">Social insurance number (\u201cSIN\u201d);<\/span><\/span><\/span><\/p>\n<\/li>\n<li>\n<p lang=\"en-CA\" align=\"justify\"><span style=\"color: #404040;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: medium;\">Previous insurance experience, including claims history;<\/span><\/span><\/span><\/p>\n<\/li>\n<li>\n<p lang=\"en-CA\" align=\"justify\"><span style=\"color: #404040;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: medium;\">Driver\u2019s license number, vehicle identification number (VIN) and driving record;<\/span><\/span><\/span><\/p>\n<\/li>\n<li>\n<p lang=\"en-CA\" align=\"justify\"><span style=\"color: #404040;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: medium;\">Banking information and credit card information;<\/span><\/span><\/span><\/p>\n<\/li>\n<li>\n<p lang=\"en-CA\" align=\"justify\"><span style=\"color: #404040;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: medium;\">Medical information;<\/span><\/span><\/span><\/p>\n<\/li>\n<li>\n<p lang=\"en-CA\" align=\"justify\"><span style=\"color: #404040;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: medium;\">Employment and income information.<\/span><\/span><\/span><\/p>\n<\/li>\n<\/ul>\n<p class=\"western\" lang=\"en-CA\" align=\"justify\"><br \/><br \/><\/p>\n<p class=\"western\" lang=\"en-CA\" align=\"center\"><span style=\"color: #001e45;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: 300%;\">COLLECTION AND USE OF INFORMATION<\/span><\/span><\/span><\/p>\n<p class=\"western\" lang=\"en-CA\" align=\"justify\"><br \/><br \/><\/p>\n<p class=\"western\" lang=\"en-CA\" align=\"justify\"><span style=\"color: #404040;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: medium;\">The personal information collected by The AFER Group is confidential; only personnel authorized to respond to requests have access to it. The customer file contains only the essential information we need to:<\/span><\/span><\/span><\/p>\n<ul>\n<li>\n<p lang=\"en-CA\" align=\"justify\"><span style=\"color: #404040;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: medium;\">Carry out a complete analysis of the customer or prospect&rsquo;s needs at any time;<\/span><\/span><\/span><\/p>\n<\/li>\n<li>\n<p lang=\"en-CA\" align=\"justify\"><span style=\"color: #404040;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: medium;\">Initiate a quote for the requested product(s) or service(s);<\/span><\/span><\/span><\/p>\n<\/li>\n<li>\n<p lang=\"en-CA\" align=\"justify\"><span style=\"color: #404040;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: medium;\">Issue an insurance policy to this effect, if applicable.<\/span><\/span><\/span><\/p>\n<\/li>\n<\/ul>\n<p class=\"western\" lang=\"en-CA\" align=\"justify\"><span style=\"color: #404040;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: medium;\">Anonymous and confidential information is collected through Google Analytics to analyze traffic to our website (groupeafer.com). AFER uses this data solely for the purpose of improving the quality of the services and information offered on the website.<\/span><\/span><\/span><\/p>\n<p class=\"western\" lang=\"en-CA\" align=\"justify\"><br \/><br \/><\/p>\n<p class=\"western\" lang=\"en-CA\" align=\"center\"><br \/><br \/><\/p>\n<p class=\"western\" lang=\"en-CA\" align=\"center\"><span style=\"color: #001e45;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: 300%;\">EXACTNESS<\/span><\/span><\/span><\/p>\n<p class=\"western\" lang=\"en-CA\" align=\"justify\"><br \/><br \/><\/p>\n<p class=\"western\" lang=\"en-CA\" align=\"justify\"><span style=\"color: #404040;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: medium;\">We do what is necessary to keep information on file accurate, complete and up to date. If you wish to verify the accuracy or make any changes to your Personal Information, you can contact the Personal Information Protection Officer whose contact details are indicated below.<\/span><\/span><\/span><\/p>\n<p class=\"western\" lang=\"en-CA\" align=\"justify\"><span style=\"color: #404040;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: medium;\">If the Manager notices that an error has crept into the file, despite all the attention we pay to it, we will correct it as soon as possible and inform the person concerned.<\/span><\/span><\/span><\/p>\n<p class=\"western\" lang=\"en-CA\" align=\"justify\"><br \/><br \/><\/p>\n<p class=\"western\" lang=\"en-CA\" align=\"center\"><span style=\"color: #001e45;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: 300%;\">CLIENT CONSENT<\/span><\/span><\/span><\/p>\n<p class=\"western\" lang=\"en-CA\" align=\"justify\"><br \/><br \/><\/p>\n<p lang=\"en-CA\" align=\"justify\"><span style=\"color: #404040;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: medium;\">No information is collected by The AFER Group without your consent. Consent can be given orally in person or by telephone, or in written form (consent form, application form, letter, email, etc.).<\/span><\/span><\/span><\/p>\n<p lang=\"en-CA\" align=\"justify\"><span style=\"color: #404040;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: medium;\">The AFER Group considers that your consent to the collection, use and disclosure to third parties such as insurers is expressly given to us when you communicate to us Personal Information intended to enable us to provide you with a product or service. Entities that provide Personal Information about their employees to The AFER Group are responsible for obtaining their prior consent.<\/span><\/span><\/span><\/p>\n<p lang=\"en-CA\" align=\"justify\"><span style=\"color: #404040;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: medium;\">When you contact us by telephone to analyze your needs:<\/span><\/span><\/span><\/p>\n<ul>\n<li>\n<p lang=\"en-CA\" align=\"justify\"><span style=\"color: #404040;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: medium;\">It is understood that you give us your consent and that you have obtained the consent of all persons interested in our quote or the insurance contract that may concern it;<\/span><\/span><\/span><\/p>\n<\/li>\n<li>\n<p lang=\"en-CA\" align=\"justify\"><span style=\"color: #404040;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: medium;\">If the quote or the insurance contract concerns a person other than you, the broker will ensure to obtain consent directly from the person concerned, all in accordance with the Act on the Protection of Personal Information in the private sector;<\/span><\/span><\/span><\/p>\n<\/li>\n<li>\n<p lang=\"en-CA\" align=\"justify\"><span style=\"color: #404040;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: medium;\">When you complete an online submission form through groupeafer.com: You automatically consent to AFER Group using this Personal Information to analyze your needs and make a quote for the requested product;<\/span><\/span><\/span><\/p>\n<\/li>\n<li>\n<p lang=\"en-CA\" align=\"justify\"><span style=\"color: #404040;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: medium;\">You authorize a broker from Le Groupe AFER to communicate with you by telephone, email or other means in order to discuss your file, provide you with the requested quote and promote AFER&rsquo;s products and services;<\/span><\/span><\/span><\/p>\n<\/li>\n<li>\n<p lang=\"en-CA\" align=\"justify\"><span style=\"color: #404040;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: medium;\">You understand that the use of your email address will always be done in order to respond to your request and serve you well;<\/span><\/span><\/span><\/p>\n<\/li>\n<li>\n<p lang=\"en-CA\" align=\"justify\"><span style=\"color: #404040;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: medium;\">You can contact one of our representatives (brokers) at any time to confirm or withdraw your consent for subsequent uses of your email address.<\/span><\/span><\/span><\/p>\n<\/li>\n<\/ul>\n<p class=\"western\" lang=\"en-CA\" align=\"justify\"><br \/><br \/><\/p>\n<p class=\"western\" lang=\"en-CA\" align=\"center\"><span style=\"color: #001e45;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: 300%;\">HOW TO WITHDRAW YOUR CONSENT<\/span><\/span><\/span><\/p>\n<p class=\"western\" lang=\"en-CA\" align=\"center\"><br \/><br \/><\/p>\n<p class=\"western\" lang=\"en-CA\" align=\"justify\"><span style=\"color: #404040;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: medium;\">Subject to certain legal or contractual restrictions, you may withdraw your consent at any time by submitting a written request to our Personal Information Protection Officer at the address below. In some cases, refusing to provide certain Personal Information or withdrawing your consent may prevent us from obtaining insurance coverage or other products, services or information.<\/span><\/span><\/span><\/p>\n<p class=\"western\" lang=\"en-CA\" align=\"justify\"><span style=\"color: #404040;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: medium;\">Unless you withdraw your consent, it will be considered valid for the period required to achieve the purposes for which your information was collected, even if you cease to be a client of AFER.<\/span><\/span><\/span><\/p>\n<p class=\"western\" lang=\"en-CA\" align=\"justify\"><br \/><br \/><\/p>\n<p class=\"western\" lang=\"en-CA\" align=\"center\"><span style=\"color: #001e45;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: 300%;\">MESECURITY MEASURE<\/span><\/span><\/span><\/p>\n<p class=\"western\" lang=\"en-CA\" align=\"justify\"><span style=\"color: #404040;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: medium;\">AFER maintains rigorous security standards and procedures to protect all Personal Information under its control from unauthorized access and use, which includes physical measures such as limiting access to our premises, use of secure shredding services, maintaining strict controls to limit and monitor employee access to our computer system and educating employees on the importance of confidentiality through internal procedures and training programs. AFER also uses technological measures such as encryption, passwords, firewalls and other data protection mechanisms to protect the Personal Information under its control.<\/span><\/span><\/span><\/p>\n<p class=\"western\" lang=\"en-CA\" align=\"justify\"><br \/><br \/><\/p>\n<p class=\"western\" lang=\"en-CA\" align=\"justify\"><br \/><br \/><\/p>\n<p class=\"western\" lang=\"en-CA\" align=\"justify\"><br \/><br \/><\/p>\n<p class=\"western\" lang=\"en-CA\" align=\"center\"><span style=\"color: #001e45;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: 300%;\">QUESTIONS and concerns<\/span><\/span><\/span><\/p>\n<p class=\"western\" lang=\"en-CA\"><br \/><br \/><\/p>\n<p class=\"western\" lang=\"en-CA\"><span style=\"color: #404040;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: medium;\">If you have any questions or concerns regarding your Personal Information or this Privacy Policy, you can contact our Privacy Officer at the contact details below:<\/span><\/span><\/span><\/p>\n<p class=\"western\" lang=\"en-CA\"><span style=\"color: #404040;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: medium;\"><b>Responsible for the protection of personal information<\/b><\/span><\/span><\/span><\/p>\n<p class=\"western\" lang=\"en-CA\"><span style=\"color: #212529;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: small;\"><b>Mrs. Louise Beaudet<\/b><\/span><\/span><\/span><\/p>\n<p class=\"western\" lang=\"en-CA\"><span style=\"color: #212529;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: small;\">Vice-president<\/span><\/span><\/span><\/p>\n<p class=\"western\" lang=\"en-CA\"><span style=\"color: #212529;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: small;\">Le Groupe AFER Lt\u00e9e<\/span><\/span><\/span><\/p>\n<p class=\"western\" lang=\"en-CA\"><span style=\"color: #212529;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: small;\">806 \u2013 276 Saint-Jacques<\/span><\/span><\/span><\/p>\n<p class=\"western\" lang=\"en-CA\"><span style=\"color: #212529;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: small;\">Montr\u00e9al, QC J2Y 1N3<\/span><\/span><\/span><\/p>\n<p class=\"western\" lang=\"en-CA\"><span style=\"color: #212529;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: small;\">Phone: 514\u00a0510-6661<\/span><\/span><\/span><\/p>\n<p class=\"western\" lang=\"en-CA\"><span style=\"color: #212529;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: small;\">Toll free: 1\u00a0877\u00a0715-6661<\/span><\/span><\/span><\/p>\n<p class=\"western\" lang=\"en-CA\"><span style=\"color: #212529;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: small;\">Fax: 514\u00a0657-4245<\/span><\/span><\/span><\/p>\n<p class=\"western\" lang=\"en-CA\"><span style=\"color: #212529;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: small;\"><b>lbeaudet@groupeafer.com<\/b><\/span><\/span><\/span><\/p>\n<p class=\"western\" lang=\"en-CA\" align=\"justify\"><br \/><br \/><\/p>\n<p class=\"western\" lang=\"en-CA\" align=\"justify\"><br \/><br \/><\/p>\n<p class=\"western\" lang=\"en-CA\" align=\"center\"><span style=\"color: #001e45;\"><span style=\"font-family: Arial, serif;\"><span style=\"font-size: 300%;\">CONTACT US TO PROTECT YOUR DREAM AND AMBITION<\/span><\/span><\/span><\/p>\n<!-- \/wp:paragraph -->\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>English version at the bottom. NOUS GARANTISSONS LA CONFIDENTIALIT\u00c9 DE VOS INFORMATIONS PERSONNELLES Chez Le Groupe AFER Lt\u00e9e, nous nous engageons \u00e0 pr\u00e9server la confidentialit\u00e9 de vos renseignements personnels et \u00e0 les traiter en conformit\u00e9 avec la loi et le respect de votre vie priv\u00e9e. La protection de vos donn\u00e9es personnelles rev\u00eat une importance cruciale [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Politique de Confidentialit\u00e9 &amp; Conditions | Groupe AFER<\/title>\n<meta name=\"description\" content=\"Consultez notre politique de confidentialit\u00e9 et conditions d&#039;utilisation. 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